Support
Get help with your account, subscription access, privacy requests, or product issues.
Contact Support
Email is the canonical customer-support channel for this release.
performanceapphelp@gmail.comAccount and sign-in
Include the email address on your Performance account and a short description of the issue. Never send your password or an Apple authorization code.
Subscription and billing
For an App Store subscription, Apple manages cancellation and billing. Performance Support can help verify account access and restore/reconciliation issues.
Data export and privacy
Request an export or ask a privacy question by email. Performance may need to verify account ownership before releasing account data.
Account deletion
Delete Account is available in Performance Settings. Support can help if deletion cannot complete after provider or billing checks.
Apple Health, Watch, BLE, or outdoor runs
Describe the device, OS version, permission state, and what happened. Do not send sensitive health details unless they are necessary for the support request.